EditionGuard

Gabrielle Loon

Lanny Banong

Mitch Woodhead

General Information

EditionGuard Scope of Support

Why would I need to use EditionGuard?

Why should I use DRM at all?

Who is using EditionGuard?

Is my device compatible with your DRM system?

Social DRM vs Adobe DRM and Access Controls

What DRM options does EditionGuard offer?

What kind of backup and security infrastructure do you have?

How is EditionGuard's uptime performance?

Introduction

How to upload an eBook on EditionGuard?

Can I update a Book after it has been fulfilled?

If you have an LMS or similar system and you would like to create a bulk fulfillment link to an asset.

Creating Master Links for bulk fulfillments on a single book

If you have a large catalog and want to upload via FTP

Upload your large catalog via FTP

An efficient way to sync your ONIX based system with EditionGuard

Using the EditionGuard ONIX Catalog Transfer Service

I need to package a large number of eBooks on your server, is there a way to automate this?

Uploading a Book

Download Credits

White Labeled Download Pages

I was able to view my book on my computer. Why isn't it working on my mobile/tablet or vice versa?

Are my eBooks safe on your service?

Is there a way to limit how many devices or computers a user can read my eBooks on?

This process is normally done if you've decided to switch the email you used for your EditionGuard Account

How To Update EditionGuard Account Email?

Can the download file have a different name other than URLLink.acsm?

What is a URLlink.acsm file?

Kindle support is available, but limited.

Can users read my eBooks on the Kindle?

Does EditionGuard support PDF eBooks with integrated audio / video?

Can we get instant reporting of our eBook fulfillments (downloads)?

How can I see how many eBooks were downloaded and when?

When my account expires or is cancelled, do my customers get to keep their books and does the DRM protection stay with it?

Can eBooks be read on tablet devices like the iPad or Android devices?

What kind of support can we expect from EditionGuard during integration?

Can I use my own payment gateways on my website?

How do I cancel my EditionGuard Account?

Frequently Asked Questions

Want a secure way your users can print your content? Here are printing options that you can look into:

Printing Options

Renting (Lending) eBooks

Expiration of a download link or acsm file

How to set expiration on an eBook

How to set copy & paste/printing permissions on eBooks

Rights Management

Almost any credit card and bank transfers for annual contracts. You can update or change your credit card at any time.

What are my payment options?

Add a credit card used to bill your account

How do I add a new credit card to my account?

Change and update the credit card used to bill your account

How can I update my credit card on my account?

Are there any hidden fees?

Bank transfer steps

Payment

How much do your services cost?

What is a "per fulfillment fee"?

Do I pay the download fee every time an eBook is downloaded from your service?

We have several websites (will be offering the same e-books) do we need to buy multiple licenses?

We are a non-profit organization. Do you offer any discounts?

Plan Upgrades and Charges

Do your plugins support Readium LCP?

Readium LCP employs an easy to use passphrase unlocking mechanism in which you can control credentials needed for fulfillment

How to fulfill Readium LCP Protected e-books

Readium LCP

How to view your eBook on Adobe Digital Editions

Transferring eBooks from Adobe Digital Editions to your nook

How to remove an ebook authorization from Adobe Digital Editions

E_PACK_ERROR message when uploading ePub files

What is Vendor ID, and do you support it?

Adobe Digital Editions

What Social DRM Settings Should I use?

Social DRM Best Practices

What is Social DRM

How to Set Up Social DRM

Social DRM

Find answers and get help from Intercom Support and Community Experts

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