--- title: Frequently Asked Questions - Help Center description: Frequently Asked Questions | --- [Help Center](https://support.editionguard.com/) - [Go to editionguard.com](https://editionguard.com) Frequently Asked Questions - [General Information](https://support.editionguard.com/general-information) - [Introduction to EditionGuard](https://support.editionguard.com/general-information#introduction-to-editionguard) - [Frequently Asked Questions](https://support.editionguard.com/frequently-asked-questions) - [Uploading your Books](https://support.editionguard.com/frequently-asked-questions#uploading-your-books) - [Common Questions](https://support.editionguard.com/frequently-asked-questions#common-questions) - [Rights Management](https://support.editionguard.com/frequently-asked-questions#rights-management) - [Payments](https://support.editionguard.com/frequently-asked-questions#payments) - [Plan Upgrades and Charges](https://support.editionguard.com/frequently-asked-questions#plan-upgrades-and-charges) - [Readium LCP](https://support.editionguard.com/frequently-asked-questions#readium-lcp) - [Adobe Digital Editions](https://support.editionguard.com/frequently-asked-questions#adobe-digital-editions) - [Developer Guide](https://support.editionguard.com/developer-guide) - [API Documentation](https://support.editionguard.com/developer-guide#api-documentation) - [Common Errors](https://support.editionguard.com/common-errors) - [Readers](https://support.editionguard.com/readers) [Back to home](https://support.editionguard.com/) 1. [Help Center](https://support.editionguard.com/) 2. Frequently Asked Questions - [General Information](https://support.editionguard.com/general-information) - [Introduction to EditionGuard](https://support.editionguard.com/general-information#introduction-to-editionguard) - [Frequently Asked Questions](https://support.editionguard.com/frequently-asked-questions) - [Uploading your Books](https://support.editionguard.com/frequently-asked-questions#uploading-your-books) - [Common Questions](https://support.editionguard.com/frequently-asked-questions#common-questions) - [Rights Management](https://support.editionguard.com/frequently-asked-questions#rights-management) - [Payments](https://support.editionguard.com/frequently-asked-questions#payments) - [Plan Upgrades and Charges](https://support.editionguard.com/frequently-asked-questions#plan-upgrades-and-charges) - [Readium LCP](https://support.editionguard.com/frequently-asked-questions#readium-lcp) - [Adobe Digital Editions](https://support.editionguard.com/frequently-asked-questions#adobe-digital-editions) - [Developer Guide](https://support.editionguard.com/developer-guide) - [API Documentation](https://support.editionguard.com/developer-guide#api-documentation) - [Common Errors](https://support.editionguard.com/common-errors) - [Readers](https://support.editionguard.com/readers) # Frequently Asked Questions #### Uploading your Books ###### - [Can I update a Book after it has been fulfilled?](https://support.editionguard.com/can-i-update-a-book-after-it-has-been-fulfilled) - [Creating Master Links for bulk fulfillments on a single book](https://support.editionguard.com/creating-master-links-for-bulk-fulfillments-on-a-single-book) - [Upload your extensive catalog via FTP.](https://support.editionguard.com/upload-your-large-catalog-via-ftp) - [Using the EditionGuard ONIX Catalog Transfer Service](https://support.editionguard.com/using-the-editionguard-onix-catalog-transfer-service) - [I need to package a large number of eBooks on your server. Is there a way to automate this?](https://support.editionguard.com/i-need-to-package-a-large-number-of-ebooks-on-your-server-is-there-a-way-to-automate-this) - [How to upload an eBook on EditionGuard?](https://support.editionguard.com/how-to-upload-an-ebook-on-editionguard) See more #### Common Questions ###### - [Compatibility Guide: DRM Options for Ebook Fulfillment](https://support.editionguard.com/is-my-device-compatible-with-your-drm-system) - [Download Credits](https://support.editionguard.com/download-credits) - [How to Customize Your eBook Download Pages with EditionGuard](https://support.editionguard.com/how-to-customize-your-ebook-download-pages-with-editionguard) - [I'm having trouble accessing my book on multiple devices](https://support.editionguard.com/im-having-trouble-accessing-my-book-on-multiple-devices) - [Are my eBooks safe on your service?](https://support.editionguard.com/are-my-ebooks-safe-on-your-service) - [Can we limit how many devices a user can read my eBooks on?](https://support.editionguard.com/is-there-a-way-to-limit-how-many-devices-a-user-can-read-my-ebooks-on) - [How To Update EditionGuard Account Email?](https://support.editionguard.com/how-to-update-editionguard-account-email) - [Can end-users read my eBooks on the Kindle?](https://support.editionguard.com/can-end-users-read-my-ebooks-on-the-kindle) - [Does EditionGuard support PDF eBooks with integrated audio/video?](https://support.editionguard.com/does-editionguard-support-pdf-ebooks-with-integrated-audio/video) - [How can I get instant reporting for eBook download activity?](https://support.editionguard.com/how-can-i-get-instant-reporting-for-ebook-download-activity) - [How can I see how many eBooks were downloaded and when?](https://support.editionguard.com/how-can-i-see-how-many-ebooks-were-downloaded-and-when) - [When my account expires or is canceled, do my customers get to keep their books and does the DRM protection stay with it?](https://support.editionguard.com/when-my-account-expires-or-is-cancelled-do-my-customers-get-to-keep-their-books-and-does-the-drm-protection-stay-with-it) - [Can eBooks be read on tablet devices like iPad or Android devices?](https://support.editionguard.com/can-ebooks-be-read-on-tablet-devices-like-the-ipad-or-android-devices) - [Can I use my own payment gateways on my website?](https://support.editionguard.com/what-kind-of-support-can-we-expect-from-editionguard-during-integration) - [How do I cancel my EditionGuard Account?](https://support.editionguard.com/how-do-i-cancel-my-editionguard-account) See more #### Rights Management ###### - [Printing Options](https://support.editionguard.com/printing-options) - [Renting (Lending) eBooks](https://support.editionguard.com/renting-lending-ebooks) - [Expiration of a download link or acsm file](https://support.editionguard.com/expiration-of-a-download-link-or-acsm-file) - [How to set expiration on an eBook](https://support.editionguard.com/how-to-set-expiration-on-an-ebook) - [How to set copy & paste/printing permissions on eBooks](https://support.editionguard.com/how-to-set-copy-paste/printing-permissions-on-ebooks) See more #### Payments ###### - [How can I update my credit card on my account?](https://support.editionguard.com/how-can-i-update-my-credit-card-on-my-account) - [Are there any hidden fees?](https://support.editionguard.com/are-there-any-hidden-fees) - [What are my payment options?](https://support.editionguard.com/what-are-my-payment-options) - [How do I add a new credit card to my account?](https://support.editionguard.com/how-do-i-add-a-new-credit-card-to-my-account) #### Plan Upgrades and Charges ###### - [How much do your services cost?](https://support.editionguard.com/how-much-do-your-services-cost) - [What is a "per fulfillment fee"?](https://support.editionguard.com/what-is-a-per-fulfillment-fee) - [Understanding Download Fees: Do I Pay Every Time an eBook is Downloaded from Your Service?](https://support.editionguard.com/understanding-download-fees-do-i-pay-every-time-an-ebook-is-downloaded-from-your-service) - [Multiple Websites Offering the Same E-Books: Do You Need Multiple Licenses?](https://support.editionguard.com/multiple-websites-offering-the-same-e-books-do-you-need-multiple-licenses) - [We are a non-profit organization. Would you happen to offer any discounts?](https://support.editionguard.com/we-are-a-non-profit-organization.-do-you-offer-any-discounts) See more #### Readium LCP ###### - [How to fulfill Readium LCP Protected e-books?](https://support.editionguard.com/how-to-fulfill-readium-lcp-protected-e-books) #### Adobe Digital Editions ###### - [Do you know how to view your eBook on Adobe Digital Editions?](https://support.editionguard.com/how-to-view-your-ebook-on-adobe-digital-editions) - [Transferring eBooks from Adobe Digital Editions to your Nook](https://support.editionguard.com/transferring-ebooks-from-adobe-digital-editions-to-your-nook) - [How to remove an ebook authorization from Adobe Digital Editions](https://support.editionguard.com/how-to-remove-an-ebook-authorization-from-adobe-digital-editions) - [E\_PACK\_ERROR message when uploading ePub files](https://support.editionguard.com/e_pack_error-message-when-uploading-epub-files) - [What is Vendor ID, and do you support it?](https://support.editionguard.com/what-is-vendor-id-and-do-you-support-it) See more editionguard.com Help Center - [Go to editionguard.com](https://editionguard.com)