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Frequently Asked Questions
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Introduction to EditionGuard
Frequently Asked Questions
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Common Questions
Rights Management
Payments
Plan Upgrades and Charges
Readium LCP
Adobe Digital Editions
Developer Guide
API Documentation
Common Errors
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Help Center
Frequently Asked Questions
General Information
Introduction to EditionGuard
Frequently Asked Questions
Uploading your Books
Common Questions
Rights Management
Payments
Plan Upgrades and Charges
Readium LCP
Adobe Digital Editions
Developer Guide
API Documentation
Common Errors
Readers
Frequently Asked Questions
Uploading your Books
Can I update a Book after it has been fulfilled?
Creating Master Links for bulk fulfillments on a single book
Upload your extensive catalog via FTP.
Using the EditionGuard ONIX Catalog Transfer Service
I need to package a large number of eBooks on your server. Is there a way to automate this?
How to upload an eBook on EditionGuard?
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Common Questions
Compatibility Guide: DRM Options for Ebook Fulfillment
Download Credits
How to Customize Your eBook Download Pages with EditionGuard
I'm having trouble accessing my book on multiple devices
Are my eBooks safe on your service?
Can we limit how many devices a user can read my eBooks on?
How To Update EditionGuard Account Email?
Can end-users read my eBooks on the Kindle?
Does EditionGuard support PDF eBooks with integrated audio/video?
How can I get instant reporting for eBook download activity?
How can I see how many eBooks were downloaded and when?
When my account expires or is canceled, do my customers get to keep their books and does the DRM protection stay with it?
Can eBooks be read on tablet devices like iPad or Android devices?
Can I use my own payment gateways on my website?
How do I cancel my EditionGuard Account?
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Rights Management
Printing Options
Renting (Lending) eBooks
Expiration of a download link or acsm file
How to set expiration on an eBook
How to set copy & paste/printing permissions on eBooks
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Payments
How can I update my credit card on my account?
Are there any hidden fees?
What are my payment options?
How do I add a new credit card to my account?
Plan Upgrades and Charges
How much do your services cost?
What is a "per fulfillment fee"?
Understanding Download Fees: Do I Pay Every Time an eBook is Downloaded from Your Service?
Multiple Websites Offering the Same E-Books: Do You Need Multiple Licenses?
We are a non-profit organization. Would you happen to offer any discounts?
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Readium LCP
How to fulfill Readium LCP Protected e-books?
Adobe Digital Editions
Do you know how to view your eBook on Adobe Digital Editions?
Transferring eBooks from Adobe Digital Editions to your Nook
How to remove an ebook authorization from Adobe Digital Editions
E_PACK_ERROR message when uploading ePub files
What is Vendor ID, and do you support it?
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